About Us

We aim to provide a high standard of medical care in a friendly and professional manner.

You can help us to achieve our aim by reading our website and following the suggestions made, to ensure that appropriate services can be accessed when you most need them. The website contains useful information about how to get the most from a visit to your surgery.

Languages Spoken by Staff

The languages spoken by staff members at this Practice are English, Bengali, Turkish, Urdu, Gujarati and Punjabi.

Prams, Pushchairs & Trolleys

Under health and safety regulations all prams and pushchairs must be secured under the shelter at the front of the building. Please ask at Reception for a security chain for your pram /pushchair.

Confidentiality

We are bound by a strict code of confidentiality backed up by robust policies, upon all of which our staff are trained. Confidentiality notices are displayed throughout the Practice for patients to read.

Tolerance Procedure

We operate a strict zero tolerance policy towards violent or abusive behaviour. Our staff are here to help you and it is important that they are never made to feel threatened. The practice will not tolerate aggression or verbal abuse under any circumstances and we will, if necessary, take further action against anyone who acts inappropriately towards any member of staff or on our premises.