If you think you may need help with translation, you are very welcome to bring a friend or relative with you (18 and over only please!). Alternatively, let our reception staff know when you book and ask for a double appointment. All our doctors and nurses have access to the “Language Line” telephone translation service to help you.
Several staff speak a second language and may also be able to help with translation, but this will depend on their availability when you come to the surgery. Languages spoken include Bengali, Gujerati, Punjabi, Turkish and Urdu.
If you would like a British Sign Language interpreter, we are very happy to book one for you. Please give us as much notice as your problem allows, as sign language interpreters are often very busy.
Don’t forget you can book appointments online, order repeat medication online and receive text message appointment reminders. Please see the “Appointments” section of the website or come to reception and ask for details.