Friends & Family Test

About the Friends and Family Test

The Friends and Family Test is a way for all patients to give feedback quickly and have their say on the care and treatment they experience across the NHS in England.

It helps to improve local healthcare services for everyone by highlighting what is working well and what can be improved.

The Friends and Family Test has been in use in some hospital services since 2013 and has now expanded to more parts of the NHS, including GP practices from 1 December 2014.

When you visit our surgery you will now be asked to fill in a feedback card. All staff at the practice will be very happy to answer any questions you have about the Friends and Family Test.

For more information please  visit

This video explains the Friends and Family Test. There is also a British Sign Language version and audio only version available.

Complete the form

Friends and Family Test
Overall, how was your experience of our service?